Council services

 

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Council services

Council Customer Service Centres

Scenic Rim Regional Council Customer Service and Administration Centres at Beaudesert, Boonah and Tamborine Mountain are open.

To keep everyone safe while visiting the centres, Council has arranged the following: 

  • Installed sneeze guards. 
  • Inslalled floor decals to indicate safe distancing. 
  • Provided signage to indicate maximum number customers permitted at one time. For Beaudesert Administration Centre this is ten; for Boonah Customer Service Centre, this is 12, and one customer is permitted at one time at Tamborine Mountain Customer Service Centre.

Other ways you can contact Council
There are many other ways that Council can help the community without face-to-face interaction:

Council facilities 

Scenic Rim Regional Council Cultural Centres

Scenic Rim Regional Council Community and Culture Centres have re-opened, however hirers will need to submit a COVID Safe Plan as part of their hire.  

The Vonda Youngman Community Centre

  • Currently operating at Stage 6 restrictions. The centre is available for hire and for regular programming subject to current restrictions with one person per 2 square metresmtrs. 
  • To comply with social distancing guidelines, each space within the centre has a limited occupancy:
    • Auditorium - 185
    • Stage - 54
    • Dance room - 31
    • Conference room - 55
    • Kitchen - 23
    • Dressing rooms - 10
  • Ticketed events may have 100% capacity but are subject to social distancing requirements whilst entering, moving within and departing the venue with patrons encouraged to wear masks on entry and exit. 

Boonah Cultural Centre

  • Currently operating at Stage 6 restrictions. The centre is available for hire and for regular programming subject to current restrictions with one person per 2 square metresmtrs.  
  • To comply with social distancing guidelines, each space within the centre has a limited occupancy:
    • Teviot Room/cinema - 68
    • Heritage Room - 60
    • Auditorium - 219
    • Stage - 20
    • Kitchen - 13  
  • Ticketed events may have 100% capacity but are subject to social distancing requirements whilst entering, moving within and departing the venue with patrons encouraged to wear masks on entry and exit. 
  • The Boonah Cultural Centre will only be open when there is an event or booked for hire. 

The Centre Beaudesert

  • Currently operating at Stage 6 restrictions. The centre is available for hire and for regular programming subject to current restrictions with one person per 2 square metres.
  • To comply with social distancing guidelines, each space within the centre has a limited occupancy:
    • Café - 19
    • Meeting room 2 - 32
    • Meetings room 1 and 2 combined - 53
    • Auditorium - 186
    • Stage - 58
    • Dressing room - 16  
  • Ticketed events may have 100% capacity but are subject to social distancing requirements whilst entering, moving within and departing the venue with patrons encouraged to wear masks on entry and exit. 
  • The Gallery is open from 10am to 4pm Monday - Friday. 

All

  • All hirers are required to submit a COVID- Safe Plan to council prior to using the venue  
  • Patron data must be collected electronically either through QR code scanning, electronic sign in device or ticket purchase.  
  • Council staff employees will be on site to assist.  
  • A deep clean of the venue has been undertaken prior to opening with regular touchpoint cleans scheduled. 

Scenic Rim Regional Council Libraries

Council's libraries are open for limited services

Due to COVID-19 restrictions and keeping our communities safe, libraries are available for a limited service only. Please read the information below before visiting your local library:

  • Visitors will need to sanitise their hands as they enter
  • Visitors will need to provide their library card number or details (as per government directives)
  • Library returns, browsing and borrowing of physical items is available between 10am and 4pm Monday to Friday, and Saturdays 9am to 12 noon. (Please note: Canungra Library is closed for lunch from 1pm to 2pm Mon-Fri)

Our 'Click or Call and Collect' service is still available:

  • Ring your local branch to place an order or place your order online 
  • There is a limit of 10 items that can be picked up at one time
  • Any items previously placed on reserve (if available) can be picked up
  • Pick up is available by appointment only between 9:00am and 10:00am.

Please note:

  • No photocopying, printing, scanning or public computer services available at this time.
  • Returns should be placed in the after-hours chute
  • Maintain social distancing and hand washing hygiene.

Library branches:

Beaudesert  5540 5142     Boonah 5463 3064
Canungra 5543 5791         Tamborine Mountain 5540 5473

  • eResources: There is a diverse collection of resources online - ebooks, audiobooks, puzzles and movie streaming. There's something for everyone and our librarians can assist you in the use of these online resources. www.scenicrim.qld.gov.au/our-community/libraries/eresources   Please call them on the telephone numbers below if you need their assistance.
  • Register online for free: If you aren’t already a member, all Scenic Rim residents can register online for free. Select this link to sign up today.

Community pools
Council owned swimming pools are now open pen as per standard opening hours from the start of September school holidays to the 31 March. This includes the pools at Boonah, Rathdowney, Beaudesert, Canungra and Tamborine Mountain.

Council-controlled campgrounds
All Council-controlled campgrounds within the Scenic Rim region are open, this includes:

  • Andrew Drynan Park, Running Creek
  • Bigriggan Park, Rathdowney
  • Burgess Park, Lamington
  • Darlington Park, Kerry
  • Stinson Park, Lamington
  • Flanagan Reserve, Barney View
  • Lake Moogerah Caravan Park, Moogerah
  • Rathdowney Memorial Grounds, Rathdowney
  • Waterfall Creek Reserve, Maroon
  • Sharp Park at Witheren

Parks, playgrounds and barbecues
Council's playgrounds, skateparks and barbecue facilities are open subject to the Queensland Government's roadmap to easing restrictions, which means up to 100 people at a gathering at these facilities at any one time. Please ensure that you maintain social distancing and hand washing hygiene.

Community-leased facilities
All Council-controlled community leased facilities within the Scenic Rim region are open and operating as normal, subject to Queensland Government's roadmap to easing restrictions. If you are a regular user of these facilities please contact the community group that facilitates your access to these facilities if you have any questions.

Beaudesert Nursery
The nursery is open and residents can redeem their free tree vouchers and will honour vouchers issued with 2019-2020 rates notices for those who may have missed an opportunity to collect their plants during the nursery’s COVID-19 closure - you can read the full statement from Council here. In line with COVID-19 restrictions and to keep the community safe the following measures are in place:

  • The number of customers allowed in the nursery at any one time has been limited to five
  • Only those collecting plants will be allowed into the nursery
  • Please bring a bag or container to carry your plants and remember browsing will be limited, particularly while other customers are waiting.

Skate parks
Council's skateparks are open subject to the Queensland Government's roadmap to easing restrictions, which means up to 100 people can gather at a skatepark at any one time. Please ensure that you maintain social distancing and hand washing hygiene.

Scenic Rim skate parks are located at the following sites:

  • Vonda Youngman Community Centre, Tamborine Mountain
  • Moriarty Park, Canungra
  • Middle Park, Tamborine
  • Jubilee Park, Beaudesert
  • Coronation Park, Boonah
  • Kalbar Showgrounds, Kalbar

Essential services

The following Council services are still operating:

  • Road maintenance
  • Compliance and park maintenance
  • Business and community support
  • Licensing and permit applications
  • Building / plumbing and development approvals 
  • Customer contact call centre (as stated above) 
  • Waste collection, waste transfer stations and landfill sites (more information on waste services below).

Waste services remain open

Council Waste Facilities are open within normal operating days/times. Social distancing measures will be managed by Council staff on site. Customers from declared restricted areas will be asked to wear masks where appropriate as per Queensland Government's roadmap to easing restrictions. 

EFTPOS available at Beaudesert, Canungra, Tamborine Mountain and Boonah Waste Facilities to reduce cash handling during COVID.

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Council Services