Contact Us


Council Offices and Customer Service Centres at Beaudesert and Boonah will close at 3:00pm on Friday 22 December 2023, and will reopen at 8.30am on Tuesday 2 January 2024. 

Council's Libraries, Community and Cultural Centres, and the Tamborine Mountain Customer Service Centre will close at 3.00pm on Friday 22 December 2023 and will reopen at 9.00am on Monday 8 January 2024.  

Kerbside bin collections will continue to operate as normal during the holiday season, including Christmas Day and New Year's Day. Please remember to put your bin on the kerb on your normal bin collection date.

Council's Waste Transfer Stations will operate as normal with the exception of Christmas Day, when they will be closed.  

For emergencies (such as a tree over the road), which requires Council support, please call 5540 5111. This line is monitored 24 hours a day, seven days a week.

Non-urgent enquiries:


Post Scenic Rim Regional Council, PO Box 25, Beaudesert, Qld 4285

Have a safe and prosperous holiday season, and we look forward to seeing you in 2024.


To complete an online request for service please follow the link below to submit via Council's website. 


To provide feedback, please follow the link below to submit via Council's website. 


By phone

Our Customer Contact Centre is staffed Monday to Friday 8:30am to 4:30pm (excluding public holidays) and 24/7 for afterhours emergency service on 07 5540 5111.


In person

Visit one of our three Customer Service and Administration Centres located in Beaudesert, Boonah and Tamborine Mountain:


82 Brisbane Street, Beaudesert
Monday to Friday 8:30am to 4:30pm - excluding public holidays.


70 High Street, Boonah
Monday to Friday 8:30am to 4:30pm - excluding public holidays.

Tamborine Mountain

30/32 Main Street, Tamborine Mountain (inside the Library Building)
Monday to Friday 9:00am to 4:30pm - excluding public holidays.

By email

Email your enquiry or request for Council service to

By post

c/- Scenic Rim Regional Council
PO Box 25, Beaudesert QLD 4285

By fax

07 5540 5103.

Our commitment to our customers

Scenic Rim Regional Council has adopted a Customer Charter to ensure we put our customers at the heart of everything we do. You can read more in the link below.


Information Privacy Collection Notice

Scenic Rim Regional Council collects your personal information only in order to deal with your enquiry. Your information will not be given to any other person or agency unless you have given us permission or we are required by law. Your personal information is handled in accordance with the Information Privacy Act 2009