Online
To complete an online request for service or to provide feedback follow the link below to submit via Council's website.
By phone
Our Customer Contact Centre is staffed 24/7 for business and after hours enquiries 07 5540 5111
In person
Visit one of our three customer service centres in Beaudesert, Boonah and Tamborine Mountain. In response to COVID-19 and keeping everyone safe, we have installed sneeze guards and floor decals to support adequate social distancing. There is a maximum amount of customers allowed at any one time to support social distancing guidelines.
Visit the COVID-19 webpage on the Scenic Rim Regional Council website for information on Council's ongoing response to COVID-19.
Beaudesert Administration Centre - 82 Brisbane St (MAXIMUM 5 CUSTOMERS)
Hours: Monday to Friday, 8.30am to 4.30pm
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Boonah Customer Service Centre - 70 High St (MAXIMUM 6 CUSTOMERS)
(agency for Queensland Government Services)
Hours: Monday to Friday, 8.30am to 4.30pm
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Tamborine Mountain Customer Service Centre - Cnr Main St and Yuulong Rd (inside Tamborine Mountain Library) (MAXIMUM 1 CUSTOMER)
Hours: Monday to Friday, 9am to 4.30pm
VIEW MAP
By email
Email your enquiry or request for Council service to mail@scenicrim.qld.gov.au
SEND EMAIL
By post
c/- Scenic Rim Regional Council
PO Box 25, Beaudesert QLD 4285
By fax
07 5540 5103
Our commitment to service
Scenic Rim Regional Council has adopted a Customer Contact Charter to ensure we provide a customer-first business that is progressive, delivers a value-for-money service and ensures all business interactions are positive with decisions based on knowledge.
DOWNLOAD CUSTOMER CONTACT CHARTER
Information Privacy Collection Notice
Scenic Rim Regional Council collects your personal information only in order to deal with your enquiry. Your information will not be given to any other person or agency unless you have given us permission or we are required by law. Your personal information is handled in accordance with the Information Privacy Act 2009