Contact Us

Council offices, Customer Services and Administration Centres and Libraries will be closed for the Christmas New Year Period from 4.30pm on Thursday 23 December, and will reopen on Tuesday 4 January 2022.

Council's Cultural Centres will be closed for the Christmas New Year Period from 4.30pm on Thursday 23 December, and will reopen on Tuesday 11 January 2022.

For emergencies (such as a tree over the road), which require Council support, please call 5540 5111. This line is monitored 24 hours a day, seven days a week. 

Online

To complete an online request for service or to provide feedback follow the link below to submit via Council's website. 

SUBMIT ONLINE REQUEST

By phone

Our Customer Contact Centre is staffed 24/7 for business and after hours enquiries 07 5540 5111

CLICK TO CALL

In person

Visit one of our three Customer Service and Administration Centres located in Beaudesert, Boonah and Tamborine Mountain.

In response to COVID-19 and keeping everyone safe, we have:

  • Installed sneeze guards. 
  • Inslalled floor decals to indicate safe distancing. 
  • Provided signage to indicate maximum number customers permitted at one time.

Information on Council's ongoing response to COVID-19 is available on our COVID-19 webpage

Beaudesert Administration Centre - 82 Brisbane St (MAXIMUM 12 CUSTOMERS)
Hours: Monday to Friday, 8.30am to 4.30pm
VIEW MAP

Boonah Customer Service Centre - 70 High St (MAXIMUM 10 CUSTOMERS)
(agency for Queensland Government Services)
Hours: Monday to Friday, 8.30am to 4.30pm
VIEW MAP

Tamborine Mountain Customer Service Centre - Cnr Main St and Yuulong Rd (inside Tamborine Mountain Library) (MAXIMUM 1 CUSTOMER)
Hours: Monday to Friday, 9am to 4.30pm 
VIEW MAP

By email

Email your enquiry or request for Council service to mail@scenicrim.qld.gov.au
SEND EMAIL

By post

c/- Scenic Rim Regional Council
PO Box 25, Beaudesert QLD 4285

By fax

07 5540 5103

Our commitment to our customers

Scenic Rim Regional Council has adopted a Customer Charter to ensure we put our customers at the heart of everything we do. You can read more in the link below.

CUSTOMER CHARTER 
 

Information Privacy Collection Notice

Scenic Rim Regional Council collects your personal information only in order to deal with your enquiry. Your information will not be given to any other person or agency unless you have given us permission or we are required by law. Your personal information is handled in accordance with the Information Privacy Act 2009