Contact Us

Contacting Council

For emergencies (such as a tree over the road), which requires Council support, please call 5540 5111. This line is monitored 24 hours a day, seven days a week.

Non-urgent enquiries:

Email mail@scenicrim.qld.gov.au

Post Scenic Rim Regional Council, PO Box 25, Beaudesert, Qld 4285

Online

To complete an online request for service please follow the link below to submit via Council's website. 

SUBMIT ONLINE REQUEST

To provide feedback, please follow the link below to submit via Council's website. 

SUBMIT FEEDBACK

By phone

Our Customer Contact Centre is staffed Monday to Friday 8:30am to 4:30pm (excluding public holidays) and 24/7 for afterhours emergency service on 07 5540 5111.

CLICK TO CALL

In person

Visit one of our three Customer Service and Administration Centres located in Beaudesert, Boonah and Tamborine Mountain:

Beaudesert

82 Brisbane Street, Beaudesert
Monday to Friday 8:30am to 4:30pm - excluding public holidays.

Boonah

70 High Street, Boonah
Monday to Friday 8:30am to 4:30pm - excluding public holidays.

Tamborine Mountain 

30/32 Main Street, Tamborine Mountain (Office located within the library)
Monday to Friday 9:00am to 4:30pm - excluding public holidays.

By email

Email your enquiry or request for Council service to mail@scenicrim.qld.gov.au

SEND EMAIL

By post

c/- Scenic Rim Regional Council
PO Box 25, Beaudesert QLD 4285

By fax

07 5540 5103.

Our commitment to our customers

Scenic Rim Regional Council has adopted a Customer Charter to ensure we put our customers at the heart of everything we do. You can read more in the link below.

Customer Charter 

Exclusion from Council Facilities Procedure

Information Privacy Collection Notice

Scenic Rim Regional Council collects your personal information only in order to deal with your enquiry. Your information will not be given to any other person or agency unless you have given us permission or we are required by law. Your personal information is handled in accordance with the Information Privacy Act 2009