Community Recovery

Event SnapShot Recovery and Resilience Plan

Following the intense storms in December 2023 / January 2024 that occurred in the Scenic Rim region, a range of disaster assistance has been activated to support impacted Queenslanders.

The storm impact vegetation collection map can be seen below.

Vegetation Collection Map

For individuals

Personal Hardship Assistance is available to residents in affected areas. Supports include payments for emergency essentials like food, clothing and medicine, to help uninsured owner-occupiers make their home safe to live in, to reconnect essential utilities, and to replace essential household contents. Apply by calling the Queensland Community Recovery Hotline on 1800 173 349 or visit:

Disaster Help

Additional support is available from the Australian Government to support Far North Queensland residents affected by Tropical Cyclone Jasper. Payments up to $1,000 are available. Apply by visiting: 

Services Australia

For small businesses, primary producers and not-for-profits

Disaster Assistance Loans and Essential Working Capital Loans are available to eligible primary producers, small businesses and not-for-profits. Apply by contacting QRIDA on 1800 623 946 or visit: 


Primary producers can also access freight subsidies to alleviate the costs of moving stock and operating materials. Contact DAF on 13 25 23 or visit:


Additional support for small businesses in the Gold Coast, Scenic Rim and Logan is available through the Office of the Queensland Small Business Commissioner. Find out more at:


Experiencing an emergency situation or disaster event can be frightening, stressful and exhausting. Recovering from a disaster is a complex process that may take months, even years to overcome. Accessing emotional and social support, spending time talking to family and friends and partaking in active activities can be useful tools in getting back into the rhythm of day to day life.

If you or someone you know is feeling overwhelmed or stressed please call:

There are also Mental Health support services available at the Community Recovery Hubs - located at the Vonda Youngman Centre and the Tamborine Memorial Hall if you would prefer to speak with someone in person.

Please take care of the vulnerable in our community, and yourself. Support is available if you need it.

A range of local community services and organisations which offer assistance to the Scenic Rim Region can be found by viewing our community directory.

View Community Directory

Below is a range of services that may be able to assist you in your recovery needs.

Scenic Rim Recovery Services

Australian Red Cross  

The Australian Red Cross supports communities where a disaster has occurred to offer social and emotional support to people effected and make referrals to other agencies. The Australian Red Cross is usually also involved in the operation of evacuation centres. Visit the website: or phone 1300 554 419

  • Resources that the Red Cross can assist with include:
  1. Cleaning up after Wind and Water
  2. Coping with a major personal crisis
  3. Parenting through a crisis
  4. Helping parents talk to young people
  5. Kids After the Emergency

Learn more

Blue Care

Blue Care provides are range of Disability and Age care services within the Scenic Rim Region. Phone 1300 258 322 or visit:

Blue Care

Department of Communities, Housing and Digital Economy

The Department of Communities offers resources and information to support community preparedness and recovery from disasters. Visit the website:


Farmer Disaster Support

The Farmer Disaster Support website is an initiative of the Queensland Farmer's Federation and is a brilliant resource for farmers affected by disasters in Queensland.
Use the postcode search function to see what assistance is available in your local area. 

Learn more


Lifeline provides counselling and support, including crisis counselling, to people affected by a disaster. Phone 131 114 for over-the-phone support or visit:


National Bushfire Recovery Relief factsheets

The COVID-19 pandemic adds further strain to bushfire affected communities, many of which were already under pressure from drought or flood events. Find a list of Australian Government support, and how to access it in the below documents. It includes bushfire, drought, flood and COVID-19 assistance.

Help available:

Pets in an Emergency

Visit the Queensland Government Disaster Preparedness website for more information about caring for your pet before, during, and after a disaster.

Learn more

Queensland Rural and Industry Development Authority (QRIDA) 

QRIDA administers financial assistance to disaster affected primary producers, businesses and non-profit organisations under the joint Commonwealth/Queensland Government funded Natural Disaster Relief and Recovery Arrangements (NDRRA). Visit the website: 


Receiving and Giving of Community Donations

If you are in need of donated items after an emergency event, such as bedding, furniture or clothing, or are looking for a way to support the Scenic Rim community and those affected by a disaster, visit the GIVIT website:  


We appreciate your generosity, however, we ask that you do not leave donations at safe havens or evacuation centres, as these places often become overcrowded and inundated with items.  

Rural Aid

If you're a farmer who could use a helping hand around the farm, or someone who is keen to volunteer a day's work, visit the Rural Aid website: 

Rural Aid

Volunteering Queensland

Volunteering Queensland offers a great opportunity for community members to give back to the community. They connect people, resources and organisations through volunteering projects and initiatives throughout Queensland. Phone (07) 3002 7600 or visit:

Volunteering Queensland